Patients Rights & Responsibilities of United Hospitals in Bangalore & Jayanagar

Patients Rights & Responsibilities

Rights

To receive accommodating and respectful care.
Right to information.
Right to give informed approval
Right to privacy.
Right to confidentiality.
Right to honest care and treatment.
Right to receive all copies of tests, reports, summaries and records.
Right to know if the patient will be subjected to any clinical trial or medical research activity. .
Right to receive estimate of the total medical expenses involved.
Right to expect continued care.
Right to take second opinion.
Right to decline treatment.
Right to escalate complaints to the highest level and receive feedback on the resolution process.
Right to report any form of personal abuse or sexual harassment.

Responsibilities

To furnish clear, complete, accurate and correct information for proper diagnosis, treatment, rehabilitation and counselling purposes.
To strictly follow doctors instructions.
To keep the doctor informed with respect to after effects faced due to medications during treatment.
To take precautionary measures as advised by the doctor in case of infectious diseases.
To get a complete clarity of the cost of the treatment.
To get a complete clarity of the type of treatment.
To clear medical bills in time.
To treat doctors, nursing staff and other hospital staff
To take care and protect the hospital environment.
To handle any hospital equipment with care
To utilize the health system properly and do not abuse/monopolize it.
To follow the “NO SMOKING POLICY” of hospital.
To be aware of hospital procedures to evacuate the hospital during any natural emergency.
To honour hospital code of conduct.